As our products are perishable, products are not returnable unless you receive a damaged or defective product.
If you receive a damaged or defective product, please contact our Customer Service within fifteen (15) days of receipt for assistance.
Please have the following information available when contacting us:
A refund for a damaged or defective product may be issued at the discretion of our Customer Service team.
If a refund is approved, it will be processed within approximately seven business days and credited to the original payment method used for the purchase.
Making Authentic Dashi Broth
Cooking with Dashi as a Seasoning
